1. Scope
This Privacy Policy applies when you visit the AIPractix website, submit a contact request, communicate with us, or inquire about our products and services.
AIPractix products and services, including AttFace, FeatSearch, Classmin, DeepMec, APIs, SDKs, trials and custom deployments, may be governed by additional product terms, licenses, contracts or data processing agreements.
2. Information we collect
Depending on how you interact with AIPractix, we may collect information that you provide directly and limited technical information generated when you use the website.
- Name, company, job title, email address and telephone number.
- The content of your inquiry and documents you voluntarily provide.
- IP address, browser, device and operating-system information.
- Pages visited, referral source, access time, performance and security logs.
- Cookies or similar technologies where applicable.
3. Facial and biometric data
The AIPractix corporate website does not automatically collect facial images or biometric data from visitors.
If you use a demonstration, trial or product that processes facial data, an appropriate notice will be provided before processing occurs.
Enterprise customers are responsible for ensuring that they have an appropriate legal basis, provide required notices and obtain necessary consent before submitting personal or biometric data to an AIPractix product.
4. How we use information
AIPractix does not sell your personal data.
- Respond to inquiries and consultation requests.
- Prepare demonstrations, quotations and technical proposals.
- Provide, operate and support our products and services.
- Improve our website, products and user experience.
- Analyze errors, performance and security incidents.
- Fulfill contractual and legal obligations.
- Send product information where permitted by law.
5. Sharing and international transfers
We may share information with authorized personnel, infrastructure providers, technical partners and government authorities where necessary or required by law.
Some service providers may operate infrastructure outside Vietnam. Where data is transferred internationally, we apply appropriate contractual, organizational and legal safeguards.
6. Data retention
We retain information only for as long as necessary to fulfill the purposes described in this policy, perform contractual obligations, resolve disputes and comply with legal requirements.
When information is no longer required, it will be deleted, anonymized or otherwise handled through an appropriate process.
7. Data security
AIPractix applies reasonable technical and organizational measures designed to protect information against unauthorized access, loss, alteration, disclosure and misuse.
No electronic transmission or storage method is completely secure. If an incident occurs, we will take appropriate remedial and notification measures as required by law.
8. Your rights
- Request information about how your personal data is processed.
- Access or obtain a copy of your personal data.
- Correct inaccurate information.
- Withdraw consent where processing is based on consent.
- Request restriction, objection or deletion where applicable.
- Submit a complaint in accordance with applicable law.
9. Cookies and third-party services
The website may use essential cookies and may contain content from Google Maps, social networks and other third-party services. Those services operate under their own privacy policies.
10. Contact us
For questions or requests relating to privacy or personal data, contact AIPractix at info@aipractix.com or (+84) 949 671 709.
AIPractix Company Limited, No. 30B, Street 27, Thoi Nhut Residential Area, An Khanh Ward, Ninh Kieu District, Can Tho City, Vietnam.